Critical error when searccching for productts (woodmart core)

Hello!
When searching for products on search bar i get critical error.
If woodmart core is off, problem solves. If woodmart core is on, problem occurs.
I have emailed my hosting carrier all is well on their side.
Woodmart is up to date.
Please assist. Thank you.

Hello,

May I enable the default theme on your end for testing?

Thank you in advance.

Kind Regards

do what you must.
as long as the site comes back to how it was with no problems.
thanks.

any update on the issue?
thanks in advance!

Hi,

When searching, it shows me the 500 error – https://prnt.sc/mhjkvnGOaMiw

500 Internal Error is a generic error and says about some issue on the server and can be caused by different things. Anyway, to understand its nature, we need to see your server error logs or enable PHP error display on the website.

Here is an article that may help you understand the error better http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/

So please send the error logs from your server. I await your response.

Regards

i got this after debugging with wp debugging plugin.
Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 9277445 bytes) in /usr/www/users/hantes/wp-includes/class-wpdb.php on line 2345

Hello,

You need to increase the “PHP Memory Limit” to 512M , currently you have 256M – https://prnt.sc/XtYum35XYm_X

You can ask your hosting provider to increase that value on you server.

Let me know the result.

Kind Regards

[Author]

Posts