critical error with current WoodMart, Elementor and Elementor Pro Versions

Hello,

I’m getting the following error message: A critical error has occurred on this website…

I updated WoodMart shortly after the release of the latest version. Yesterday, I updated Elementor and Elementor Pro. Since then, I’ve been getting this error message.

I have the following versions installed:
– WoodMart Version: 8.3.9
– Elementor Version: 3.34.2
– Elementor Pro Version: 3.34.1

The following plugin versions are installed on another website. Everything works perfectly there:
– WoodMart Version: 8.3.8
– Elementor Version: 3.34.2
– Elementor Pro Version: 3.34.1

It looks to me like the current WoodMart Version is causing the problem.

Hello,

Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

Otherwise, if the issue still exists, then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I can check and give you a possible solution.

Best Regards,

Thanks for your help. The problem is solved.

Hello,

You’re Most Welcome!

Feel free to write back anytime. If you need further assistance, we are always here to help you.

If you have a minute, we’d truly appreciate your feedback — it helps us improve the product and shape future updates more effectively. We’d love your feedback on our theme: https://tally.so/r/w4l54k

Thanks for contacting us.
Have a great day.

Topic Closed.
Best Regards.

[Author]

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