Critical Issue: Product Price hidden / replaced by URL input and Backend JS fail

I am experiencing a severe issue on my website using the WoodMart theme. Suddenly, the product price field on the single product page has disappeared and is being replaced by what looks like a Product URL input box, even for “Simple Products.” Additionally, many backend JavaScript functions are failing (e.g., I cannot click the “Add product gallery images” button, and the vertical navigation menus are unresponsive).

Specific Symptoms:

Price Display Issue: On the single product page, the price area displays an input field for a URL instead of the actual price.

Media Library Access Failure: When clicking the “Add product gallery images” button or trying to set a “Product Image,” the WordPress Media Library fails to open. There is no pop-up and no error message; the button simply becomes unresponsive. This confirms a core JavaScript execution break.

Troubleshooting Performed:

Conflict Testing: I have deactivated all plugins except WooCommerce, but the issue persists.

Catalog Mode: I confirmed that “Catalog Mode” is set to OFF.

PHP Environment: My server is running on PHP 8.3 (Hostinger).

Template Reset: I have deleted all custom “Single Product” layouts in the WoodMart Layout Builder.

The “Script Debug” Fix: The only way to restore the price display and button functionality is by adding define( ‘SCRIPT_DEBUG’, true ); to my wp-config.php file. If I remove this line, the site breaks again immediately.

Performance Settings: I checked my WoodMart Performance settings, but I do not see a “JS Manager” or “Combine JS” toggle in my current version to manually reset the minified scripts.

Request: It appears that the theme’s minified core scripts are failing or conflicting with the latest WooCommerce environment. Since the site only works in “Debug Mode,” could you please investigate why the standard minified JS files are not loading correctly or providing the correct hooks for the price display?

System Info:

Theme: WoodMart (Latest Version)

WordPress: 6.x

WooCommerce: 10.x

PHP Version: 8.3

Attachments:

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Hello,

Please keep all plugins that are not related to our theme temporarily turned off and share the WordPress login details so I can further check the issue on your site.

Best Regards,

Thanks. Feel free to turn off any plugins that you need for debugging.

Hello,

I have checked your site and tested by editing one of your products. Everything is working correctly — the price field displays properly, and the “Add Product Gallery Images” button in the backend is functioning as expected.

See video for clarification: https://streamable.com/y5hwu4

It seems the issues you described might be specific to certain products or a temporary browser/session-related conflict. Please try clearing your browser cache or testing in an incognito/private window to confirm.

Best Regards,

Hi,

Thanks for your response.

I tested in an incognito window and the price field showed up.

However, when I clicked on the “Add Product Gallery Images” button, it still won’t work, not opening the media window.

Even worst, the “Set product image” button is not working, which is functioning well before.

Please advise next move. Thanks.

Hello,

I have again checked your site and it is working fine.

Please try from another browser/device and check how it works.

Best Regards,

[Author]

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