critical issue with the menu editor after installing the Retail demo on WoodMart
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**Problem description:**
The menu editor does not persist changes correctly. Specifically:
– When I add pages to an existing menu, they disappear after saving and reloading the page
– When I create a brand new menu and add pages to it, the items disappear after saving
– Menu item order and submenu structure are lost after saving
– The editor shows the success message “Main navigation has been updated” after saving, but changes do not reflect
**What I have already checked and ruled out:**
– Cache: Cleared completely from all cache plugins and Hostinger server cache
– Database permissions: GRANT ALL PRIVILEGES confirmed via phpMyAdmin
– Database integrity: No errors found in wp_posts or wp_options tables
– nav_menu_options and theme_mods_woodmart-child verified correct in wp_options
– No orphaned nav_menu_items found in the database
– Plugin conflicts: Deactivated all non-WoodMart plugins and issue persists
– Browser: Tested in multiple browsers with no console errors on save
– WordPress Site Health: No critical errors reported
Hello,
Please check how it works with the default WordPress theme and Woocommerce Storefront theme just to check whether the issue is with our theme or not.
If it works fine with the default WordPress theme then provide the admin panel login details of the website to check it myself and help you out accordingly.
Best Regards
.
