Dear Woodmart Team,
Unfortunately, we are experiencing difficulties with your theme. Our online shop is running with the Fancy Product Designer. Once a customer finishes designing and adds the product to the cart, the Fancy Product Designer continues to load indefinitely. Consequently, customers cannot order the same T-shirt with the designed image in a different size without refreshing the page. After deactivating the theme for testing purposes, we confirmed that the issue indeed stems from the Woodmart theme. Everything functions flawlessly without the theme.
Since our customers have frequently complained about this issue, it is imperative for us to rectify this problem. If a solution cannot be found, regrettably, we would have to remove the Woodmart theme, which we are hesitant to do as we are otherwise very satisfied with it.
We would greatly appreciate a prompt response.
Best regards,
Calvin Grill
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