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Critical JavaScript Error: ‘jQuery is not defined’ causing conflicts

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  • #683437

    mediok.com.ua
    Participant

    Hello Woodmart Support Team,

    We are experiencing a ReferenceError: jQuery is not defined on our site. The browser console indicates that the error occurs when our custom JavaScript block is executed.

    However, our custom script is written according to WordPress standards, using the recommended jQuery(document).ready(function($) { ... }); no-conflict wrapper to prevent such issues.

    The strange thing is, this conflict only happens when the Woodmart theme is active. When we switch to a default WordPress theme like “Twenty Twenty-Four”, the error completely disappears, and our script works perfectly.

    This leads us to believe there might be a specific script loading order in Woodmart that is causing this conflict. Could you please provide some guidance or insight on why this might be happening and how to resolve it? We have already tried disabling plugins and clearing all caches.

    Thank you for your time and assistance.

    #683670

    Hung Pham
    Keymaster

    Hi mediok.com.ua,

    Thanks for reaching to us and appreciate your patience.

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Regards,
    Hung PD

    #683763

    mediok.com.ua
    Participant

    Hello Hung PD,

    Thank you for your reply.
    I have just generated a temporary login link for you. You can find it in the private content area below.

    Thank you for your help.

Viewing 3 posts - 1 through 3 (of 3 total)