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critical site error when trying to open any previously saved layout

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #505757

    ivanparquets
    Participant

    After updating the theme and plugins, I cannot open and edit the woodmart theme -layout templates for the single product page. It produces a critical site error when trying to open any previously saved single product layout template for editing. The site uses:
    WordPress version 6.3.1 Woodmart (version 7.3.1)
    PHP version 7.4.33 Elementor Pro latest version

    #505764

    Artem Temos
    Keymaster

    Hello,

    Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance

    #505772

    ivanparquets
    Participant

    Disabled all plugins. How can I give you access?

    #505773

    Artem Temos
    Keymaster

    You can use the Private content field to post your access here. It will be visible to me only.

    Kind Regards

    #505777

    ivanparquets
    Participant

    ok

    #505782

    ivanparquets
    Participant

    Email from wordpress

    #505786

    Artem Temos
    Keymaster

    To fix this, you need to select a product for preview in Theme Settings https://monosnap.com/file/kdUWFzzWcEILzDYfBVCdSssZGV2QSH

Viewing 7 posts - 1 through 7 (of 7 total)