Critical UI Issue: Admin Bar menus and Elementor widget selectors not responding

Hi xtemos support team,

I am experiencing a technical issue on my website (using WoodMart theme). It seems like a JavaScript conflict is affecting the administrative functionality of the site.

The issues are as follows:

Admin Bar Unresponsive: The WordPress admin top bar menus do not open/expand on hover or click.

Elementor Editor Issue: Inside the Elementor editor, specifically when using the “Product Categories” widget, I am unable to select categories. When I click on a category from the dropdown, nothing happens and the selection is not registered.

Console Error: I am seeing the following error in the browser console: jquery.min.js?ver=3.7.1:2 The specified value “auto” cannot be parsed, or is out of range.

What I have already tried:

Cleared all site and server cache (SiteGround).

Regenerated Elementor CSS.

Checked in Incognito mode (issue persists).

Verified that I am using the latest versions of the theme and WoodMart Core plugin.

Could you please help me identify if this is a theme-related conflict with jQuery 3.7.1 or a specific setting within the WoodMart/Elementor integration that is causing this?

I can provide site login credentials in the private content area if needed.

Best regards
Yosef

Attachments:

You must be logged in to view attached files.

Hello,

Thank you so much for purchasing our theme and contacting our support center.

To assist you better, we kindly request that you disable all plugins not directly associated with our theme. Additionally, please provide us with your admin access credentials, so we can log in and diagnose the issue. For the proper functioning of our theme, please ensure the following essential plugins remain activated:

WoodMart core
WooCommerce
Elementor/WPBakery page builder

Thank you in advance for your cooperation.

Best regards

[Author]

Posts