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Cros-sell & Up-sell products not shown

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  • #317735

    EI_Studios
    Participant

    I have enabled Cros-sell & Up-sell products in Woocommerce.

    Cross-sell products: product is shown in the You might also be interested in… section, but the image is not shown. This is strange, because the featured image + product images are not missing from the product page and settings. How do I fix this (i.e. how to display product image in cross-sell section)?

    Up-sell products: this section is not shown at all on the single product page.

    #317736

    EI_Studios
    Participant

    Update. cross-sell images are now showing, so this is fixed.

    Still up-sell products section is not showing at all.

    #317800

    Hello,

    Please, provide your site admin access (insert the site credentials into the Private content block under the message area). In addition, we will need a product URL with cross and up sells.

    Best Regards

    #317899

    EI_Studios
    Participant

    Thanks.

    #317963

    Hello,

    Upsells appear in the product page, and Cross-sells appears in the shopping cart page when you add this product to the cart: https://gyazo.com/2d04929df13ed8a93b3c028835653983

    This is the way Woocommerce works: https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/

    If you want to show the products on the product page, you can show Upsells and related products.

    If you have any questions please feel free to contact us.

    Best Regards

    #318000

    EI_Studios
    Participant

    OK, thank you. This is solved now.

    #318181

    You are welcome! We are here to help.

    Wish you a wonderful day!

Viewing 7 posts - 1 through 7 (of 7 total)

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