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Cross-sale not showing up

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  • #704901

    nathanrxusa
    Participant

    I want to display the cross-sale products on the single product page. My goal is to allow customer to buy two X product and get a Y product free. The way I think I can achieve this is by setting up promotion rule to make the Y product free at check out. However, I wish customer can easily add a Y product (two variances and I wish customer can choose which one to get) at the X product to the cart. So I added Y product to X product’s cross-sale selection. However, nothing showed up on the product page. Can you help me with this?

    #705040

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    By default in WooCommerce, cross-sell products are not displayed on the single product page. They are shown in the cart page, not on the product page — that’s why nothing appears on your X product page even though you assigned cross-sells.

    If you want to show products on the single product page, you should Up-sells (Products > Edit product > Linked Products > Upsells),

    Please follow this guide and see how it works:
    https://woocommerce.com/document/related-products-up-sells-and-cross-sells/

    Best Regards

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