css doesn’t load

[kostas]

Sometimes a css file (xts-css) doesn’t load and sometimes it loads after refreshing the page couple times
Can you check it please?

Also is there a way to keep the color swatches at the catalog mode?

Thank you!

• This topic was modified 9 months, 3 weeks ago by kostas.

Hello,

1. Could you please disable all plugins except these ones:

WPBakery Page Builder or Elementor
Woodmart Core
WooCommerce

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

2. Sorry but there is no way to leave swatches in the catalog mode.

Kind Regards

It didn’t stop breaking sometimes.

The file that gives a 404 error and doesn’t load
sometimes is ‘xts-theme_settings_default-1690987590.css?ver=7.2.4’

Hello,

Please send me access to the admin dashboard so I will check the settings of your website. Also, please describe in more detail how I can replicate that issue.

Thank you in advance.

Kind Regards

Thanks you!

Hello,

I have checked several times but the CSS loads well without breaking on my side:

https://take.ms/kA9zN

Could you please make a video or send me some screenshots for a better understanding?

Kind Regards

[kostas]

I’m sending two screenshots with the problem and the source code errors

• This reply was modified 9 months ago by kostas.

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Hello,

Here is a screenshot from my side: https://take.ms/FREEU

As you can see, I have no such issues so please let me know if I missed something.

Kind Regards

I send you the screenshots because that happens unexpectedly and without any consistency or action.
It can load the page this way and then on reload it fixes itself.

I’m using wp-optimizer plugin for cache and minify, if that matters.

Hello,

It could cause the optimizer plugin so please disable all optimized plugins and recheck the issue.

Let me know the result.

Kind Regards

[Author]

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