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CSS file is missing in install

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  • #520522

    jswebservices.com
    Participant

    We have purchased the Woodmart theme via Themeforest / Envato today but it WILL NOT install. We are trying to install on an up to date WordPress 6.4 site. When I upload the theme and try to install it says:

    Installing theme from uploaded file: themeforest-IiHJZs8l-woodmart-woocommerce-wordpress-theme.zip
    Unpacking the package…
    Installing the theme…
    The package could not be installed. The theme is missing the style.css stylesheet.
    Theme installation failed.

    Clearly the download file is not fit for purpose. We therefore require you to either provide a working copy or provide a full refund for our purchase.

    #520530

    Artem Temos
    Keymaster

    Hello,

    Thank you for purchasing our theme and contacting us.

    It looks like you are trying to upload a wrong file. Try this solution https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error

    Kind Regards

Viewing 2 posts - 1 through 2 (of 2 total)