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cuando intento importar un prebuilt me sale error al 75% :

Viewing 16 posts - 1 through 16 (of 16 total)
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  • #584945

    sistemas-5295
    Participant

    me sale este erro cunado esta al 75 % : The import could not be completed due to a low timeout limit on the server. You need to contact your hosting provider and ask them to increase it to 300 seconds.

    ya desinstale todos los plugins y puse el codigo ( $url = str_replace( ‘http:’, ‘https:’, $url );
    if ( strpos( $url, ‘wp-content/uploads/’ ) && strpos( $url, ‘/dummy.xtemos.com/’ ) ) {
    $url = str_replace( ‘https://dummy.xtemos.com/’, ‘https://woodmart-dummy.b-cdn.net/’, $url );
    } ) en el lugar correcto

    tambien aumente el tiempo a 500 y no pasan ni dos minutos y me sigue apareciendo el error

    Soy de colombia

    #584953

    julian.fernandez
    Participant

    96% seguro que es un problema del lado de esta gente cuando tu sitio está haciendo el request al de ellos para que le mande los dato. Me pasó lo mismo pero dependiendo de la hora (y probablemente la carga de sus servidores) el asunto falló en 15%, 50%, 75%, 100%. Un sólo problema: cuando hace 15%, 50%, n% no hace un rollback o sea que tenés una cantidad de elementos duplicados (si intentaste 4 veces vas a tener repeticiones y es un caos).

    #584984

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

    #585759

    sistemas-5295
    Participant

    Credentials sent privately. We look forward to your responses.

    #585762

    sistemas-5295
    Participant

    I would like to know the solution to the problem as I am currently conducting tests before implementing it on the original website.

    #585785

    Artem Temos
    Keymaster

    Sorry, but the password seems to be wrong, and we can’t access your dashboard.

    #585791

    sistemas-5295
    Participant

    Here is the password; please try copying it into a notepad. I am attaching a screenshot of the debug when it reaches 75%.

    I’d like to mention that during the initial installation, everything worked fine with Woodmart Main. However, when I tried to install Megamarket, the error began. Please try logging in again, and I appreciate your help.

    Attachments:
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    #585896

    Artem Temos
    Keymaster

    Sorry, but this password seems to be wrong either https://gyazo.com/8a30f2243cc305e5aaf97a9299c1c80b

    #586056

    sistemas-5295
    Participant

    Hello,
    Just a quick note: the username is not ‘Administrator,’ it’s ‘Administrador

    #586058

    sistemas-5295
    Participant

    It’s exactly as shown in this image, my friend.

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    #586080

    sistemas-5295
    Participant

    Are you going to respond today? Or should I proceed with requesting a refund through Envato?

    #586335

    Luke Nielsen
    Keymaster

    Hello,

    Please accept my apologies for the delay.

    It looks like your web address was changed – https://take.ms/WquCZ, please clarify which one you use now so we can check the site settings.

    I look forward to hearing back.

    Kind Regards

    #586497

    sistemas-5295
    Participant

    Hola

    Como estas? ya logramos solucionarlo de nuestra parte muchas gracias

    #586624

    Artem Temos
    Keymaster

    Hello,

    No, we still can’t access your website dashboard.

    Kind Regards

    #586806

    sistemas-5295
    Participant

    Hello,

    As I mentioned in the previous comment, due to the delay in responses, we have resolved the issue with our engineers and no longer require your assistance. Thank you very much. We can close this matter.

    • This reply was modified 4 months, 2 weeks ago by sistemas-5295.
    #586807

    Artem Temos
    Keymaster

    Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.

Viewing 16 posts - 1 through 16 (of 16 total)

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