CusRev and WoodMart Compatibility

Hello,

It seems WoodMart and CusRev ( https://wordpress.org/plugins/customer-reviews-woocommerce/ )aren’t compatible out of the box.
CusRev is one (if not ‘the’) of the most popular WooCommerce review modules out there.

I’m running WoodMart with CusRev and WpBakery as the builder.

If I enable the “Lightbox” from CusRev, I get the “pswp__button” errors other complained about, in my footer. (like this https://xtemos.com/forums/topic/buttons-below-footer-have-appeared/ )

If I disable the Lightbox from CusRev, no more errors but obviously review images will open in a new tab.

I`m coming from another popular theme where this problem didn’t exist.
Any suggestions on how I can make things work properly?

Thanks.

Hi,

Please, describe to us your problems in a bit more detail. Attach some screenshots and provide us with a list of steps on how to reproduce them on your website.

Thank you in advance.

Hello,

Thank you for your reply.
So, running WoodMart with the Mega Electronics demo ( https://woodmart.xtemos.com/mega-electronics ) and WpBakery and CusRev.

1. When there are multiple photo reviews and Cusrev creates the summary gallery, the content isn’t responsive. This can be fixed however with custom css:

.cr-ajax-reviews-cus-images-div2 {
	white-space: inherit !important;
}

2. If in CusRev settings ( wp-admin/admin.php?page=cr-reviews-settings&tab=review_extensions ) i untick ” Disable lightboxes for images attached to reviews (not recommended).” , some icons appear at the bottom of the footer. This also causes a problem where lightbox for image reviews doesn’t work. Clicking on a photo from a review throws the following console error.

Uncaught ReferenceError: PhotoSwipe is not defined
    at HTMLAnchorElement.<anonymous> (frontend.js?ver=5.26.1:50:6)
    at HTMLOListElement.dispatch (jquery.min.js?ver=3.6.4:2:43184)
    at y.handle (jquery.min.js?ver=3.6.4:2:41168)

3. If I tick ” Disable lightboxes for images attached to reviews (not recommended).” there are no more errors, but obviously the photo reviews will open in a new tab and not in a lightbox.

I have attached screenshots of the problems.

Thanks !

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Hello,

Please, send us a link to your website where we can see this error as well as your admin access.

Thank you

I have attached the info.
Currently Custom CSS has been added has a workaround in “admin.php?page=xts_theme_settings&tab=custom_css”
Cusrev lightbox is also disabled in wp-admin/admin.php?page=cr-reviews-settings&tab=review_extensions .
Thanks.

We can’t access your website at the moment https://gyazo.com/a6553d152a4c6c729e1331243b716d42
Could you please temporarily disable the Wordfence plugin?

Try now please

Can we temporarily switch to the default theme to see how the plugin works by default?

If it doesn’t break anything WoodMart related, yes.

Be sure to revert it back to Woodmart Child once done, please 🙂

Hello,

We have fixed this issue on your website. Please, test how it works now
https://gyazo.com/960af60af883176b70f1ba4753bc4622
https://gyazo.com/9920cb3ea823fa3dc9b5c084d67acada

Kind Regards

Thank you, this seems to work so far. Will further test when I reach my laptop.

However, reading the Performance section in WoodMart:

“Our theme is designed in the way to load only scripts and libraries that are required on a particular page. ”

Shouldn’t WoodMart detect it needs that library?
Will you improve the detection is CusRev is installed?
I would have tweaked those settings, but I assumed It’s not coming from there, since your code would detect whether it needs it or not.

Thanks for your help, much appreciated. 👍

Thanks, please mark this as solved.

We will add this to our feature requests list.

Feel free to contact us if you have any further questions.

Kind Regards

[Author]

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