Custom 404 page loads without styles

Hi Woodmart team,

I’ve run into an issue while creating a custom 404 page.

I created a test page here:
https://levandule.agenturamaveb.cz/stranka-nenalezena/

Then I selected it in the theme settings as my custom 404 page. However, when the page is loaded as an actual 404, none of the styles are applied.

Example here:
https://levandule.agenturamaveb.cz/stranka-nenalezena/error

Could you please take a look and let me know what might be causing the styles not to load on the 404 page?

Thank you for your help.

Hello,

Could you please try once by disabling all the third party plugins and check back the result, If the issue still persist then please try to clear the server, site and browser cache, Hope this will resolve your issue and if not then please share your site WP Admin URL and Credentials under the private content area of this topic so that I will further investigate it for you on your site.

Best Regards,

Hello,

This is a test website, and we don’t have any caching plugin installed. I have cleared the browser cache and disabling all plugins did not resolve the issue. I also tried on another site using the same Woodmart theme, and the problem occurs there as well.

I am sharing the WP Admin credentials in the private content area of this topic. Thank you very much for your help.

Hello,

Please go to Woodmart >> Patcher >> apply patch 712045 and check the site.

Best Regards.

Thank you so much! The patch works perfectly, and the 404 page is styled exactly as it should be.

Really appreciate your help!

Most Welcome!!!.

I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

Thanks for contacting us.
Have a great day.

Topic Closed.
Best Regards.

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