Custom 404 page settings get lost

Hi, I created a custom 404 page and I entered it in the theme settings. It works for a while but after a couple of weeks the standard woodmart 404 page appears again. I repeated this already at least 10 times.

Hello,

Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

Best Regards

Hi, thanks, please see admin access details below.
Regards

Hello,

We have checked and we see a custom page for 404.

Please describe the actions step by step to reproduce the problem.

If you have any questions please feel free to contact us.

Best Regards

Hi, the problem cannot be reproduced. It simply occurs. I just checked it and the settings are still okay. I will inform you as soon as it occurs again. Would it be possible to leave this chat open for a longer while?

Hello,

Sure, If you have any questions please feel free to contact us.

Best Regards

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