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Custom Labels not working after update

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #729277

    J6SE
    Participant

    Hi Aizaz,

    I noticed that custom labels appear corrupted after updating to the latest version of WoodMart.

    I have already tried deactivating, editing, and resaving them, but the issue persists. In the private content section, I have provided two links demonstrating the issue. The labels display correctly while the site is loading, but the formatting breaks once loading is complete.

    Could you please look into this issue and help resolve it?

    Best regards,

    #729350

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    I have checked and tested the custom labels on our test site with the latest version of the theme and It is working fine. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved.

    Then activate the 3rd party plugins one by one and check which plugin is creating the issue for you. I think the issue is created by the Wordfence plugin.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I will check and give you a possible solution.

    Best Regards

    #729426

    J6SE
    Participant

    Here

    #729485

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    It is an issue with your child theme customization. Please activate the WoodMart parent theme, check how it works, and let us know if the problem remains.

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)