Customer Order details does not show up in the “My Account-Orders” Page

The order details does not shows up in the Orders page of customer account after the purchase.

Attachments:

You must be logged in to view attached files.

Hi 1981enj,

Thanks for reaching to us.

I kindly request you to conduct a check by activating the default WordPress Theme, such as Storefront or Twenty Twenty-Three (Appearance > Themes). This is to ascertain whether the issue you are experiencing is due to our theme or not.

If the problem persists even with the default WordPress theme, it would suggest that WoodMart theme is not the cause of the issues. In such a scenario, I recommend reaching out to author plugin support for further assistance.

In case it works with default theme, please provide me with temporary wp-admin access, I will debug that issue.

Regards,

[Author]

Posts