Customer’s unable to place the order on website. (Urgent)
-
During the checkout Customer’s unable to place the order on website, there is a error
“There was an error processing your order. Please check for any charges in your payment method and review your order history before placing the order again.”
removed all the plugins and checked the same error and changed the PHP versions as well didn’t work .
Its the problem with theme. Please check and solve thank you.
Hi ajaykanth.gopalam,
Thanks for reaching to us.
WoodMart does not control payment process.
1. Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
2. For specialized assistance and potential solutions, I kindly suggest that you reach out directly to the WooCommerce plugin’s support team https://wordpress.org/support/plugin/woocommerce/, who are better equipped to provide you with the guidance you requires.
Best Regards,
Hung PD
.
