Customize email template not working

Hello,
I am trying to customize my email templates under woocommerce – settings – email.

I noticed it\’s not working on my store with woodmart theme. I searched the web and tried changing to some other theme and it seems to work then.

Can you please help me fix this?

Kind Regards,
Dusko

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Hello,

Please update the theme to the latest version. If it doesn’t solve the problem, please send us your admin access so we can check what is wrong.

Kind Regards

[Dusko]

I’ve updated to 8.1.2 and applied patches. The problem is still there.
I’ve created a temporary login for you:

• This reply was modified 20 hours, 32 minutes ago by Dusko.

Please disable all plugins that are not related to our theme temporarily so we can check.

[Author]

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