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Customizing Single Product Layout Issues
- This topic has 20 replies, 3 voices, and was last updated 1 year, 1 month ago by Hung Pham.
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October 25, 2023 at 5:29 am #506892
junyiiu97ParticipantI designed a layout for my single product page in Spanish language, but but when I save the layout doesn’t work, please help me to check; I will upload my layout design and error style image!
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You must be logged in to view attached files.October 25, 2023 at 12:57 pm #507038
Hung PhamKeymasterHi junyiiu97,
Thanks for reaching to us.
After checking his site, I see that you did not have translations for the single product layout for this language https://prnt.sc/DsJSmpJU2egd, which is why it does not work.
Please create new translation and let me know how it goes.
Regards,
October 26, 2023 at 4:25 am #507298
junyiiu97ParticipantYou can check the same product in these different languages, I have designed the product layout separately in all the other languages, and the others can be displayed correctly, it’s the Spanish one that can’t be displayed correctly, it may not be caused by the translation problem.
English:https://isvapes.com/product/aqrg-pod-switch-mods-vape-pre-filled-device-4000-puff/
German:https://isvapes.com/de/product/aqrg-pod-switch-mods-vape-pre-filled-device-4000-puff/
Korean:https://isvapes.com/ko/product/aqrg-pod-switch-mods-vape-pre-filled-device-4000-puff/
Arabic:https://isvapes.com/ar/product/aqrg-pod-switch-mods-vape-pre-filled-device-4000-puff/
Indonesian:https://isvapes.com/id/product/aqrg-pod-switch-mods-vape-pre-filled-device-4000-puff/
Spanish:https://isvapes.com/es/product/aqrg-pod-switch-mods-vape-pre-filled-device-4000-puff/October 26, 2023 at 11:03 am #507412
Hung PhamKeymasterHi junyiiu97,
Thanks for the details.
Please delete ES translation and click on ‘+’ icon to re-create ES translation.
Let me know how it goes.
Regards,
October 31, 2023 at 5:45 am #508670
junyiiu97ParticipantI did what you asked and when I switched to edit with elementor under the translated language layout, it came up with an error.
Fatal error: Uncaught Error: Call to a member function get_gallery_image_ids() on null in /home/customer/www/isvapes.com/public_html/wp-content/themes/ISVapes/woocommerce/single-product/product-image.php:27 Stack trace: #0 /home/customer/www/isvapes.com/public_html/wp-content/plugins/woocommerce/includes/wc-core-functions.php(345): include() #1 /home/customer/www/isvapes.com/public_html/wp-content/themes/ISVapes/inc/modules/layouts/elementor/single-product/class-gallery.php(199): wc_get_template('single-product/...', Array) #2 /home/customer/www/isvapes.com/public_html/wp-content/plugins/elementor/includes/base/controls-stack.php(2265): XTS\Modules\Layouts\Gallery->render() #3 /home/customer/www/isvapes.com/public_html/wp-content/plugins/elementor/includes/base/widget-base.php(609): Elementor\Controls_Stack->render_by_mode() #4 /home/customer/www/isvapes.com/public_html/wp-content/plugins/elementor/includes/base/widget-base.php(733): Elementor\Widget_Base->render_content() #5 /home/customer/www/isvapes.com/public_html/wp- in /home/customer/www/isvapes.com/public_html/wp-content/themes/ISVapes/woocommerce/single-product/product-image.php on line 27
Attachments:
You must be logged in to view attached files.October 31, 2023 at 11:17 am #508732
Hung PhamKeymasterHi junyiiu97,
Would you mind if I deactivate extra plugins for testing? Please confirm me back.
Regards,
October 31, 2023 at 11:22 am #508737
kosgraphic00ParticipantHi.
Which translation plugin do you use?
November 1, 2023 at 10:12 am #508965
junyiiu97ParticipantI allow you to deactivate any plugin has checked the problem, I am using the WPML translation plugin
November 2, 2023 at 8:06 am #509243
Hung PhamKeymasterHi junyiiu97,
I took a look at test webiste, you are using outdated theme version, please update WoodMart and WooMart Core plugin to the latest version and check again.
https://xtemos.com/docs-topic/update-the-theme/
Regards,
November 2, 2023 at 9:37 am #509247
junyiiu97ParticipantI have updated WoodMart and WooMart Core to 7.3.2 and 1.0.40 as you said, but the problem persists, please check for me!
November 2, 2023 at 12:25 pm #509305
Hung PhamKeymasterHi junyiiu97,
I’ve fixed your issue. Please check your site again.
Regards,
November 3, 2023 at 4:56 am #509502
junyiiu97ParticipantThank you, this problem is solved but it triggered another new problem, the single product page background color is broken, please help me to check and fix it
November 3, 2023 at 8:15 am #509514
Hung PhamKeymasterHi junyiiu97,
Please provide me with screenshots for better understanding.
I am seeing the background color same as custom layout.
Regards,
November 3, 2023 at 9:01 am #509524
junyiiu97ParticipantAs the screenshots show, I took a screenshot of the correct and incorrect one.
Attachments:
You must be logged in to view attached files.November 3, 2023 at 7:56 pm #509761
Hung PhamKeymasterHi junyiiu97,
The background color of single product is white on my end, please clear browser cache and check again.
Regards,
November 4, 2023 at 4:19 am #509800
junyiiu97ParticipantYes, the background color is white, but this is not the color I want, the color I want is the same as the background color of the home page, please help me to modify the background color as shown in the picture!
Attachments:
You must be logged in to view attached files.November 4, 2023 at 8:34 am #509806
Hung PhamKeymasterHi junyiiu97,
1. You can change main background color in Theme Settings > Styles and colors > Pages background > Single product background section https://prnt.sc/PIzQnBd8d7mI
2. Some sections in Single Product layout needed to change via its section, so you should click on Section > Style tab and change background color. https://prnt.sc/A_Og9NppvAWw
Hope it helps.
Regards,
November 6, 2023 at 7:02 am #510066
junyiiu97ParticipantCan you help me set it up? I followed what you said but it didn’t work, I want the background color effect: https://woodmart.xtemos.com/mega-electronics/product/oculus-quest-2/
November 6, 2023 at 12:58 pm #510163
Hung PhamKeymasterHi junyiiu97,
I helped you to do that, please check again.
Regards,
November 8, 2023 at 4:24 am #510679
junyiiu97ParticipantThanks to your help, my problem has been successfully solved!
November 8, 2023 at 5:35 am #510681
Hung PhamKeymasterHi junyiiu97,
Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!
If you have a quick minute we always appreciate a 5-star rating on our theme!
https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/reviews/20264492
Your feedback is the motivation to improve our work and services.
Regards,
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