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Customizing Single Product Layout Issues

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  • #506892

    junyiiu97
    Participant

    I designed a layout for my single product page in Spanish language, but but when I save the layout doesn’t work, please help me to check; I will upload my layout design and error style image!

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    #507038

    Hung Pham
    Keymaster

    Hi junyiiu97,

    Thanks for reaching to us.

    After checking his site, I see that you did not have translations for the single product layout for this language https://prnt.sc/DsJSmpJU2egd, which is why it does not work.

    Please create new translation and let me know how it goes.

    Regards,

    #507298

    junyiiu97
    Participant

    You can check the same product in these different languages, I have designed the product layout separately in all the other languages, and the others can be displayed correctly, it’s the Spanish one that can’t be displayed correctly, it may not be caused by the translation problem.

    English:https://isvapes.com/product/aqrg-pod-switch-mods-vape-pre-filled-device-4000-puff/
    German:https://isvapes.com/de/product/aqrg-pod-switch-mods-vape-pre-filled-device-4000-puff/
    Korean:https://isvapes.com/ko/product/aqrg-pod-switch-mods-vape-pre-filled-device-4000-puff/
    Arabic:https://isvapes.com/ar/product/aqrg-pod-switch-mods-vape-pre-filled-device-4000-puff/
    Indonesian:https://isvapes.com/id/product/aqrg-pod-switch-mods-vape-pre-filled-device-4000-puff/
    Spanish:https://isvapes.com/es/product/aqrg-pod-switch-mods-vape-pre-filled-device-4000-puff/

    #507412

    Hung Pham
    Keymaster

    Hi junyiiu97,

    Thanks for the details.

    Please delete ES translation and click on ‘+’ icon to re-create ES translation.

    Let me know how it goes.

    Regards,

    #508670

    junyiiu97
    Participant

    I did what you asked and when I switched to edit with elementor under the translated language layout, it came up with an error.

    Fatal error: Uncaught Error: Call to a member function get_gallery_image_ids() on null in /home/customer/www/isvapes.com/public_html/wp-content/themes/ISVapes/woocommerce/single-product/product-image.php:27 Stack trace: #0 /home/customer/www/isvapes.com/public_html/wp-content/plugins/woocommerce/includes/wc-core-functions.php(345): include() #1 /home/customer/www/isvapes.com/public_html/wp-content/themes/ISVapes/inc/modules/layouts/elementor/single-product/class-gallery.php(199): wc_get_template('single-product/...', Array) #2 /home/customer/www/isvapes.com/public_html/wp-content/plugins/elementor/includes/base/controls-stack.php(2265): XTS\Modules\Layouts\Gallery->render() #3 /home/customer/www/isvapes.com/public_html/wp-content/plugins/elementor/includes/base/widget-base.php(609): Elementor\Controls_Stack->render_by_mode() #4 /home/customer/www/isvapes.com/public_html/wp-content/plugins/elementor/includes/base/widget-base.php(733): Elementor\Widget_Base->render_content() #5 /home/customer/www/isvapes.com/public_html/wp- in /home/customer/www/isvapes.com/public_html/wp-content/themes/ISVapes/woocommerce/single-product/product-image.php on line 27

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    #508732

    Hung Pham
    Keymaster

    Hi junyiiu97,

    Would you mind if I deactivate extra plugins for testing? Please confirm me back.

    Regards,

    #508737

    kosgraphic00
    Participant

    Hi.

    Which translation plugin do you use?

    #508965

    junyiiu97
    Participant

    I allow you to deactivate any plugin has checked the problem, I am using the WPML translation plugin

    #509243

    Hung Pham
    Keymaster

    Hi junyiiu97,

    I took a look at test webiste, you are using outdated theme version, please update WoodMart and WooMart Core plugin to the latest version and check again.

    https://xtemos.com/docs-topic/update-the-theme/

    Regards,

    #509247

    junyiiu97
    Participant

    I have updated WoodMart and WooMart Core to 7.3.2 and 1.0.40 as you said, but the problem persists, please check for me!

    #509305

    Hung Pham
    Keymaster

    Hi junyiiu97,

    I’ve fixed your issue. Please check your site again.

    Regards,

    #509502

    junyiiu97
    Participant

    Thank you, this problem is solved but it triggered another new problem, the single product page background color is broken, please help me to check and fix it

    #509514

    Hung Pham
    Keymaster

    Hi junyiiu97,

    Please provide me with screenshots for better understanding.

    I am seeing the background color same as custom layout.

    Regards,

    #509524

    junyiiu97
    Participant

    As the screenshots show, I took a screenshot of the correct and incorrect one.

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    #509761

    Hung Pham
    Keymaster

    Hi junyiiu97,

    The background color of single product is white on my end, please clear browser cache and check again.

    https://prnt.sc/LHVEljQRCgLk

    Regards,

    #509800

    junyiiu97
    Participant

    Yes, the background color is white, but this is not the color I want, the color I want is the same as the background color of the home page, please help me to modify the background color as shown in the picture!

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    #509806

    Hung Pham
    Keymaster

    Hi junyiiu97,

    1. You can change main background color in Theme Settings > Styles and colors > Pages background > Single product background section https://prnt.sc/PIzQnBd8d7mI

    2. Some sections in Single Product layout needed to change via its section, so you should click on Section > Style tab and change background color. https://prnt.sc/A_Og9NppvAWw

    Hope it helps.

    Regards,

    #510066

    junyiiu97
    Participant

    Can you help me set it up? I followed what you said but it didn’t work, I want the background color effect: https://woodmart.xtemos.com/mega-electronics/product/oculus-quest-2/

    #510163

    Hung Pham
    Keymaster

    Hi junyiiu97,

    I helped you to do that, please check again.

    Regards,

    #510679

    junyiiu97
    Participant

    Thanks to your help, my problem has been successfully solved!

    #510681

    Hung Pham
    Keymaster

    Hi junyiiu97,

    Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

    If you have a quick minute we always appreciate a 5-star rating on our theme!

    https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/reviews/20264492

    Your feedback is the motivation to improve our work and services.

    Regards,

Viewing 21 posts - 1 through 21 (of 21 total)

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