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Cutomer got abandoned email after purchase

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  • Author
    Posts
  • #651334

    exe65
    Participant

    Hello,

    Can you check why this customer (in private) received an email about an abandoned shopping cart. She put the order to her shopping cart, bought it, and got this email the next day.

    Thank you,

    #651346

    Artem Temos
    Keymaster

    Hello,

    Thank you for reaching out to us. Please update your WoodMart theme to version 8.1.2, as this issue has been addressed in the latest update. Updating the theme should resolve the problem with the abandoned cart emails being sent after a purchase has been completed.

    Should the issue persist after updating, feel free to let us know.

    Regards

Viewing 2 posts - 1 through 2 (of 2 total)