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Default Payment Gateway Not Responding
- This topic has 8 replies, 2 voices, and was last updated 4 months, 1 week ago by
Hung Pham.
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AuthorPosts
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July 11, 2025 at 9:19 pm #673517
fParticipantHello, I’m trying to get the default payment gateway to be responsive , I already linked my stripe to the WordPress but when I click Apple Pay it klarna or any of the other options the buttons don’t respond to accept the transaction it just highlights like it’s a png or something , so I need to upload a new payment gateway how do I get it to be responsive, pictures and videos below
Attachments:
You must be logged in to view attached files.July 11, 2025 at 11:35 pm #673535
fParticipantPayment information section I believe is what’s it’s called
July 14, 2025 at 10:53 am #673741
Hung PhamParticipantHi f,
Thanks for reaching to us and appreciate your patience.
1. Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
2. You also should deactivate all plugins (except Required Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.
Please let me know how it goes.
Best Regards,
Hung PDJuly 18, 2025 at 6:44 am #674823
fParticipanthello i created a staging website and applied the default twenty – theme , i disabled all stripe and woocommerce plugins, and found out that it is a issue with the xtemos theme, and the issue is the “place order” button not appearing.
as seen in this thread here, I belive the best option would be to give you access to complete this bug fix , similar to how luke solved it in the past in this thread
https://xtemos.com/forums/topic/place-order-button-not-working-on-checkout-page/Attachments:
You must be logged in to view attached files.July 18, 2025 at 6:48 am #674825
fParticipantLuke Nielsen i believe has solved this issue in the past , after been given admin access.
July 18, 2025 at 7:14 am #674826
fParticipantwhats a good email to send to give admin access?
July 18, 2025 at 11:16 am #674875
Hung PhamParticipantHi f,
You can use any email, it doesn’t matter.
Regards,
July 18, 2025 at 12:52 pm #674915
fParticipantLike I need a email from you guys to set admin for
July 19, 2025 at 7:41 pm #675103
Hung PhamParticipantHi f,
You can use any email, it doesn’t matter. We don’t have personal email for this purpose.
Thanks for your patience.
Regards,
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