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Default Sorting Button

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  • #321131

    mht24
    Participant

    Hi,

    I notice on my shop ‘Default Sorting’ is not the right place as it should be. Please refer screenshot.

    Do you mind to assist me put it on the right place (Yellow Marking).

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    #321174

    Hello,

    The styles of other plugins could cause the problem.

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case not result, please check your custom CSS.

    Best Regards

    #321273

    mht24
    Participant

    Hi,

    I have deactivated the plugin except for the ones you mentioned.

    The ‘Default Sorting’ button is still not in the right place.

    About custom CSS, recently I just follow stated by one of your team. Please refer screenshot. I really don’t know about CSS coding actually. It was all helped by the Xtemos team.

    Would you mind assisting me to get the in the right place?

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    #321367

    Hello,

    Please, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. This testing may take up to 15 minutes. You would better make the full backup of your site.

    Best Regards

    #322128

    mht24
    Participant

    Hi,

    Please find in private site admin access.

    #322221

    Hello,

    Please have a look at the screen: https://gyazo.com/03ef09d13d9ee08e113e5ff754e450b3

    Deactivate all the plugins and remove all the custom styles to a separate file, activate the plugins one by one to detect which causes the problem. Then add the custom CSS.

    If you have any questions please feel free to contact us.

    Best Regards

    #322235

    mht24
    Participant

    Hi,

    Finally, I found the problem with plugin-related. Thank you for assist.

    By the way, is there any chance to get rid of the default sorting button? Coz it seems we not gonna use it.

    #322281

    Hello,

    Do you mean this one: https://gyazo.com/2c13cbec7c43ad61528e8732023fc54d ?

    If so, please add this custom CSS to the Theme Settings > Custom CSS > General:

    body .woocommerce-ordering {
        display: none;
    }

    If you have any questions please feel free to contact us.

    Best Regards

    #322343

    mht24
    Participant

    Hi Elise,

    Now problem solved!.

    Thank you for assist for this matters.

    #322372

    You are welcome! We are here to help.

    Wish you a wonderful day!

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