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Default Sorting Button
- This topic has 9 replies, 2 voices, and was last updated 3 years, 5 months ago by
Elise Noromit.
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AuthorPosts
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September 26, 2021 at 1:41 am #321131
mht24ParticipantHi,
I notice on my shop ‘Default Sorting’ is not the right place as it should be. Please refer screenshot.
Do you mind to assist me put it on the right place (Yellow Marking).
Attachments:
You must be logged in to view attached files.September 26, 2021 at 12:36 pm #321174
Elise NoromitMemberHello,
The styles of other plugins could cause the problem.
Please deactivate all the plugins except these ones:
Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVGIf the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
In case not result, please check your custom CSS.
Best Regards
September 27, 2021 at 2:49 am #321273
mht24ParticipantHi,
I have deactivated the plugin except for the ones you mentioned.
The ‘Default Sorting’ button is still not in the right place.
About custom CSS, recently I just follow stated by one of your team. Please refer screenshot. I really don’t know about CSS coding actually. It was all helped by the Xtemos team.
Would you mind assisting me to get the in the right place?
Attachments:
You must be logged in to view attached files.September 27, 2021 at 10:05 am #321367
Elise NoromitMemberHello,
Please, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. This testing may take up to 15 minutes. You would better make the full backup of your site.
Best Regards
September 30, 2021 at 1:54 am #322128
mht24ParticipantHi,
Please find in private site admin access.
September 30, 2021 at 9:02 am #322221
Elise NoromitMemberHello,
Please have a look at the screen: https://gyazo.com/03ef09d13d9ee08e113e5ff754e450b3
Deactivate all the plugins and remove all the custom styles to a separate file, activate the plugins one by one to detect which causes the problem. Then add the custom CSS.
If you have any questions please feel free to contact us.
Best Regards
September 30, 2021 at 10:07 am #322235
mht24ParticipantHi,
Finally, I found the problem with plugin-related. Thank you for assist.
By the way, is there any chance to get rid of the default sorting button? Coz it seems we not gonna use it.
September 30, 2021 at 12:23 pm #322281
Elise NoromitMemberHello,
Do you mean this one: https://gyazo.com/2c13cbec7c43ad61528e8732023fc54d ?
If so, please add this custom CSS to the Theme Settings > Custom CSS > General:
body .woocommerce-ordering { display: none; }
If you have any questions please feel free to contact us.
Best Regards
September 30, 2021 at 2:20 pm #322343
mht24ParticipantHi Elise,
Now problem solved!.
Thank you for assist for this matters.
September 30, 2021 at 5:37 pm #322372
Elise NoromitMemberYou are welcome! We are here to help.
Wish you a wonderful day!
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