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Delivery Fee

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  • #608428

    Favori
    Participant

    Hello,

    I saw that there is a bug with delivery fee. Before I saw the exact price for the delivery, but now it’s fre…
    Could you please take a look

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    #608460

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Best Regards

    #609726

    Favori
    Participant

    Hello,

    with TwentyTwenty I have the same problem

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    #609785

    Hello,

    You have checked with the default theme and the issue still remains. It means it is not our theme issue. Please contact the woocommerce community in this regard. They will guide you better because this functionality comes from WooCommerce.

    Best Regards.

    #623294

    Favori
    Participant

    Hello,
    Northing helps…
    I think the problem is it’s two different pages:
    https://favoridecor.fr/en/cart-2/
    https://favoridecor.fr/cart/

    Could you please take a look ?

    #623856

    Bogdan Donovan
    Keymaster

    We can confirm that your issue is present only in the English version of your site. This indicates that it is caused by specific settings in one of the languages created via WPML, or an issue/bug within the WPML plugin itself.

    In your response (link https://xtemos.com/forums/topic/delivery-fee/#post-609726), you mentioned that this issue persists even with the WoodMart theme disabled, which means our theme and its options do not affect your site’s functionality in this case. Our support covers only issues caused by our theme, which mean this falls outside the scope of WoodMart theme support, since it can’t be fixed by changing theme files or settings.

    To fix this issue, try to contact WPML support so they can investigate this problem on their end https://wpml.org/forums/forum/english-support/

    Kind Regards

Viewing 6 posts - 1 through 6 (of 6 total)