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Demo Content Import Issue

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  • October 13, 2025 at 11:07 am #690555

    katerine.ste19
    Participant

    Hi there,
    While trying to import the Woodmart main demo content(https://prnt.sc/4gnJrzhypBSq), I received the following ‘The import could not be completed due to a low timeout limit on the server. You need to contact your hosting provider and ask them to increase it to 300 seconds.’ error. However, when I check cPanel, the execution time value is already set high.

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    October 14, 2025 at 6:48 am #690708

    Hung Pham
    Keymaster

    Hi katerine.ste19,

    Thanks for reaching to us and appreciate your patience.

    Try to increase the PHP Max Input Vars parameter to 10000 or higher in your PHP configuration and import the demo again.

    Please follow this guide and configure the recommended PHP limits.https://xtemos.com/docs-topic/requirements-wordpress-set-up/

    If the issue still remains, share the WP login details so I can further check on your site and give you a possible solution.

    Best Regards,
    Hung PD

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