Demo Setup Pages Are Not Arriving
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Hello, I purchased your theme for our website. Before installing the theme, I disabled all the plugins and installed it that way, but after installing it, the demo pages were not loaded. I cannot bring the pages in any way. If this is the case, unfortunately I will have to return it. Can you help me?
The demo we want to be installed is https://woodmart.xtemos.com/games/home-dark/
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This topic was modified 1 year, 11 months ago by
sudealgic.
The demo seemed to be installed, but the images that came with the demo do not appear, the parts in the theme panel do not appear, it gives an image error and the footer part was not loaded with the demo.
Hello,
There is no issue with demo import, some images are not imported on the site so no worry about it, just edit the pages and upload your own images on the pages.
If you have faced the issue in the dashboard area, deactivate the third party not related to our theme and check the issue. If the issue remains, Please disable the CDN and remove the server cache and check the issue.
Best Regards.
As you said, there is no CDN on the site, we can edit parts such as the home page of the website, but the theme settings parts are completely broken. Can you provide a solution for this?
https://prnt.sc/Sukv_r7T3VWA
Hello,
Please confirm the permission for plugin deactivation, and switch to the parent/default theme. As soon as we complete the testing of this plugin we will enable it all back.
Looking forward to collaborating with you!
Best Regards.
I approve, I would be happy if you help me
Hello,
Please , increase the PHP version to 8 or higher.
https://xtemos.com/docs-topic/requirements-wordpress-set-up/
Also, I have noticed CDN activated on your site. Please disable the CDN and remove the server cache and check the issue.
https://ibb.co/KzpYNFg
Best Regards.
.
