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Deregister the theme from first one and register it to new one.
- This topic has 8 replies, 2 voices, and was last updated 11 months, 1 week ago by Luke Nielsen.
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January 7, 2024 at 5:15 pm #527642
support-6541ParticipantWe have moved our website from one domain to another. How can we deregister the theme from first one and register it to new one.
Also the icons are not showing properly and the alignment is also not correct after moving to new hosting.January 8, 2024 at 11:21 am #527760
Luke NielsenKeymasterHello,
You can easily deactivate the theme license from the old domain and then activate it again on the new domain. Please go to the old domain and then go to Theme dashboard -> Activation -> Click the Deactivate theme button:
Feel free to contact us if you need any more information or have any questions.
Kind Regards
- This reply was modified 11 months, 2 weeks ago by Luke Nielsen.
January 9, 2024 at 1:33 pm #528235
support-6541ParticipantNow I have Deregister the theme from first one and register it to new one but the icons are not showing. Also the alignment of the website is changed .
January 9, 2024 at 5:18 pm #528358
Luke NielsenKeymasterHello,
Please send me access to the admin dashboard so I can investigate the issue on your side.
Looking forward to collaborating with you!
Kind Regards
January 10, 2024 at 9:54 am #528507
support-6541ParticipantHi
Kindly check the access of the admin dashboard
RegardsJanuary 11, 2024 at 12:43 pm #528999
Luke NielsenKeymasterHello,
You wrote host incorrectly when transferring, please reinstall it and pay attention to the correctness of the entered fields gotechbh.com__.
Kind Regards
January 11, 2024 at 1:02 pm #529004
support-6541ParticipantWhile transforming the website we only copy the files and paste it in the new one. We have not changed any thing else.
Kindly urgently resolve the issue .January 14, 2024 at 12:40 pm #529646
support-6541ParticipantThe home page is now showing the error
Attachments:
You must be logged in to view attached files.January 15, 2024 at 11:20 am #529784
Luke NielsenKeymasterHello,
It seems that this question is more WordPress related and not our support scope. You need to reinstall everything again. You can read these useful articles before migration here.
https://wordpress.org/support/article/moving-wordpress/
https://www.wpbeginner.com/showcase/best-wordpress-migration-plugins-compared/
https://www.wpexplorer.com/migrating-wordpress-website/As for our theme there is no special instruction for transfer. Just keep all files and it will work correctly.
Kind Regards
- This reply was modified 11 months, 1 week ago by Luke Nielsen.
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