Description is not visible in frontend.

Description is not visible in frontend.

Hello,

Every product on the site has a description in the backend. but on the front end it is not visible.

How do we solve this?

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Hello,

As a workaround, try to edit two files
woodmart/woocommerce/single-product/tabs/description.php
and

woodmart/inc/modules/layouts/elementor/single-product/class-content.php

and replace the following line

echo Plugin::$instance->frontend->get_builder_content( get_the_ID(), $is_edit_mode );

with this one

the_content();

Kind Regards

I get this error: Scrape key check failed. Please try again.

Could you please send us a screenshot of the error? Also, make sure that you changed your files correctly as per the instruction.

There is another issue related to this. There are no main product picture shown on the site except on the product page. I have woodmart turned off and storefront activated. Everything is working fine there. And the description shows up and the pictures.

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Have you tried to change the files as we proposed? Please, send us screenshots of these lines of code modified in your files so we can check if everything is correct.

thank you the descriptions works now, only the photos are not visible in the front end except on the product page.

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Please, switch to the parent theme and disable all external plugins temporarily so we can check what is wrong.

I found out if I disable the plugin WOOSA, then there are no more photos in the backend either (dropshipping plugin). I have spoken to them and they syncing the photos from an external server. So the photos are not stored themselves on my wordpress. So they indicate that the theme should be able to show the photos from an additional server.

The funny thing is that all the photos are visible on the product page but not on the rest of the site (shoppage, home page etc)

How can we make it possible for the theme to display the photos from an external server that is being synced

Hello,

Try to add the following PHP code snippet to the child theme functions.php file to fix this

add_action( 'init', function() {
	add_action( 'woocommerce_before_shop_loop_item_title', 'woocommerce_template_loop_product_thumbnail', 10 );
	remove_action( 'woocommerce_before_shop_loop_item_title', 'woodmart_template_loop_product_thumbnail', 10 );
}, 1100 );

Best Regards

PERFECT!thank you

You are welcome! Feel free to contact us if you have any further questions.

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