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Description of the category above the header

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #421225

    tolik1997gt
    Participant

    Good afternoon. I have a problem with the website. The category description that should be at the bottom is duplicated above the site header. This problem appeared after updating the theme and occurs only when, for example, H2 H3 and links are used in the description, as well as any text selection. Examples

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    #421314

    Hello,

    Can you please share the WP admin login details of your site so I will check and solve the issue,

    Best Regards.

    #422449

    tolik1997gt
    Participant

    Login and password from the bottom

    #422584

    Hello,

    The thing is we are noticing that on your Site for the Category Description adding area, there is a Rich Text Editor support which isn’t by default under the Theme because we can’t seem to find Rich Text Editor on the Category Description area on our Test Site: https://ibb.co/tP4q7Yy

    So, if you are using any third party Plugin in this regard on your Site then kindly deactivate that Plugin and then check back the Category Description area. Hopefully, it will get resolved by then.

    Best Regards

    #422836

    tolik1997gt
    Participant

    Thank you this issue has been solved by turning off one plugin. There is another problem, we have a filter of products by brand on our site, and it always works every other time or only in incognito
    https://prudexpert.ru/product-category/filtry-dlya-pruda/napornye-filtry-dlya-pruda/?pwb-brand-filter=jebao

    #423012

    Hello,

    So it means the brand filters are not working when you a re logged in to the site?

    If yes, then it is the cache issue nothing else, please check the site after removing the browser, site and server cache.

    Best Regards.

Viewing 6 posts - 1 through 6 (of 6 total)