description tab content is copied to other tabs if using product variations

Hello!

Situation:
I have a product with 2 different sizes to choose from. Below, I have the description tab, the tab with additional information and a third custom tab.

When I open a tab other than description and chosse a variation, the content of the description tab is copied into the other active tab. If you switch to the description tab and go back to the other tab, it’s gone.

I’ve made a video of it, see private content.

Please help me to fix this, this is annoying. 🙂

Hello,

Please deactivate all the plugins except these ones:

Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

Best Regards

Elise, thank you.

I don’t know why, but the issue is suddenly gone. It’s now working as intended. Thanks for the assistance!

Hello,

We are glad the issue has gone.

If you have any questions please feel free to contact us.

Best Regards

[Author]

Posts