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Desgn breaks every time I search for a product in search bar and click “enter”

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #547148

    evolt.si
    Participant

    Hello,

    I’ve noticed, that my design breaks down every time I search for a product in search bar and click “enter” on my keyboard. This issue is persistant as on desktop as on mobile devices.

    I’m attaching you screenshot.

    Thank you for your answer.

    Attachments:
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    #547390

    Hello,

    I have checked your site and searched for the products that are showing fine.
    See the screenshot for clarification:
    https://ibb.co/pbD0LXK

    If you have another behavior, Can you please share the small video for a better understanding of the issue?

    Best Regards.

    #547554

    evolt.si
    Participant

    Hi, thanks for your reply.

    I see that you didn’t press [ENTER] after typing certain product.

    When you click [ENTER] after typing in for example “KuKirin”, the website shows all KuKirin’s product, but with broken design.

    I’m attaching you video recording for better understanding.

    Attachments:
    You must be logged in to view attached files.
    #547633

    Hello,

    I have checked your site and the search results are showing fine.
    See screenshot for clarification:
    https://ibb.co/vd7QyjX

    Sometimes, outdated or cached files can cause display issues. Check back your site after completely clearing the browser cache or check the issue in the incognito window.

    Best Regards.

    #548880

    evolt.si
    Participant

    Hello Aizaz,

    thank you very much for your reply. Your help is deeply apprecciated by us!

    We have noticed that this issue is resolved every time we Clear used CSS and Clear Cache. After that the products are laoded without a problem after I click [ENTER] in a search bar.

    However the issue comes back only after a few minutes used CSS and cache are cleared.

    Do you maybe know what might be causing this issue?

    Thank you for your answer,

    Best regards.

    #548964

    Hello,

    There might be a Cache plugin on your Site that might be causing that. you will need to configure the plugin’s settings and check the issue. You need to clear the server, website, and browser cache and recheck the issue.

    Best Regards.

    #549187

    evolt.si
    Participant

    Hello Aizaz,

    Thank you for your kind reply and fast answers.

    I’m happy to say that I finally solved this issue. The problem was that I had enabled caching for logged-in users in WP rocket plugin. After disabling it, my search results now display perfectly on all browsers.

    Thanks again for your help. Be aware that we deeply appreciate your support!

    Best regards,
    eVolt.si

    #549250

    Most Welcome 🙂

    If you do not mind, can you please leave 5 stars rating for our theme by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in future. It would encourage our work a lot. If you like our Theme and Support.

    Have a great day 🙂

    Topic Closed.
    Best Regards.

Viewing 8 posts - 1 through 8 (of 8 total)

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