To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.
You are using custom checkout layout and divider section, which selected SVG instead https://prnt.sc/dSP47ir5I5rS
While demo you sent are using default template checkout. Unfortunately, it requires CSS customization to make it work, which is out of our basic support.
Thanks for understanding our limitations. Let me know if you have any questions.
I decided to go back to template and deactivate the customization because it was giving me too much headaches ahhaha.
I would like to add some important data during the checkout so that’s why I modified the design but that little detail made me feel bit upset that I didn’t archive it at all, I much prefer to use the basic template for now.