Design options issue “Desktop / Tablet / Mobile” since WPBakery 7.2

[Jeriss Cloud Center]

Dear,

1) Go to the page in private
2) Edit any row or column
3) Check “Design Options”

Look at the Desktop / Tablet / Mobile settings, they’re not working well.
This is a critical issue blocking any work. Please resolve this.

Staging given in private has no plugins, no caching, no customizations, and switched to parent theme

Thanks

• This topic was modified 1 year, 1 month ago by Jeriss Cloud Center.
• This topic was modified 1 year, 1 month ago by Jeriss Cloud Center.

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Hi Jeriss,

Thanks for reaching to us and appreciate your patience.

I passed the topic to developer, I will update you once I receive his replies.

Regards,

Hi Jeriss,

Thanks for your patience.

I’ve fixed your issue. Please check your site again.

Regards,

I just checked the staging I provided you, but it’s not fixed. Please check again the same place as in the screenshots I provided you => Row & Column Settings > Design Options

Hi Jeriss,

I’ve fixed your issue. Please check your site again.

Regards,

No it is still not fixed ! Look at this video in private !

Hi,

We experience the same issue. The patcher didn’t fix it. Is there an other solution?

Kind regards,

Sebastian

[Hung Pham]

Hi Jeriss,

It should be caused by the cache, it worked well on my end.

@Profijtwijn You should need to clear cache as well.

Regards,

• This reply was modified 1 year, 1 month ago by Hung Pham.

Ok now it seems working fine on the staging provided

You can close this ticket for me, thanks

Hi Jeriss,

Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

Regards,

[Author]

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