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desktop version not working

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  • #262885

    tamaannah
    Participant

    variable size and image gallery not showing in desktop mode, please resolve this issue…

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    #262939

    Hello,

    I saw the screenshot you attached.

    Please make sure that you added the variation images gallery for all the variations then clear cache and check back.

    If the issue still occurs then provide with the admin panel login details of the website to check it myself and help you out accordingly.

    Best Regards.

    #262944

    tamaannah
    Participant

    will you please do it for me.. actually I can’t understand how t do it….

    #262946

    tamaannah
    Participant

    still is the same…

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    #262956

    tamaannah
    Participant

    Still it’s not working, after finish the cache clean part. Kindly do something.
    Here is my login credentials: In the Private Content Area!

    #262969

    Hello,

    Please deactivate all the third-party plugins activate the parent theme then clear cache and check back.

    If the problem still continues then leave all the third-party plugins deactivated and tell me with the permissions to debug then we will troubleshoot with the theme plugins.

    Best Regards.

    #262995

    tamaannah
    Participant

    Thank you for your support..

    #263146

    Hello,

    We are thrilled that you loved your experience with XTEMOS, We put customer experience and satisfaction is our priority, and your words reaffirm the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

    Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

    Have a wonderful day.

    Topic Closed.
    Best Regards.

Viewing 8 posts - 1 through 8 (of 8 total)

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