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Disabled swatches are not showing correctly

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #585240

    Hello,

    I have a product https://vivaparty.com/product/halloween-t-shirt-chilling-with-my-creeps-baby-jersey/
    If you visit this product, you can see Three styles,
    For the Unisex Infant Jersey and Unisex Infant Tee I do not have some sizes.
    In this case for above styles I did not add 2T,3T,4T and 5T.
    I have setup the swatches settings correctly to show disabled ones.
    But it is not showing on the product page.

    Please find the attachment for more details

    Thank You
    Samindu

    Attachments:
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    #585328

    Luke Nielsen
    Keymaster

    Hello,

    Is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please? Also, send me the URL link to the product from the screenshot.

    Kind Regards

    #585365

    Hello,

    I have attach the log in credential in Private content area.
    Please see any product of this category.
    https://vivaparty.com/product-category/t-shirts/

    Thank You
    Nishantha

    #585461

    Luke Nielsen
    Keymaster

    Hello,

    May I disable 3rd party plugins for testing?

    I look forward to hearing back.

    Kind Regards

    #585504

    Hello,

    Yes please disable 3rd party plugins and test.

    Thank You
    Nishantha

    #585614

    Luke Nielsen
    Keymaster

    Hello,

    After increasing the “AJAX variation threshold” option – https://take.ms/7b3hi it started to work well – https://take.ms/lQELB

    Let me know if you have some additional questions.

    Kind Regards

    #585691

    Hello,

    Great.
    Thank you so much.

    Nishantha.

    #585712

    Luke Nielsen
    Keymaster

    Hello,

    You are welcome! If you do not mind, can you please leave a 5 stars rating for our theme by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in the future. It would encourage our work a lot.

    Have a good day!

    Kind Regards

Viewing 8 posts - 1 through 8 (of 8 total)

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