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Disappearing logo

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #217061

    ledarc40180
    Participant

    The logo / text on our footer on the French part (English / French) all of a sudden has disappeared? We did not change anything….. ???

    #217100

    Hello,

    I have visited your website. Please provide admin panel login details of the website to check it myself and help you out accordingly.

    Best Regards.

    #217120

    ledarc40180
    Participant

    Hi, here you go

    #217127

    Hello,

    I have logged into your website and fixed the issue now the logo and the text is displayed for both languages.

    Please clear cache and check back.

    Screenshot for Clarification: https://ibb.co/m8MjMpC

    Best Regards.

    #217135

    ledarc40180
    Participant

    Great thank you, can I ask what the problem was? thanks

    #217147

    ledarc40180
    Participant

    When I go into the french ‘site’ and change the text to France the english disappears? and vis versa…

    #217218

    Hello,

    I have visited your website again.

    You need to make two text widgets in the footer column and select for each language.

    Screenshot for Clarification: https://ibb.co/bBpZMYx

    Then the specific block will be displayed for the particular language.

    Regard’s.
    Xtemos Studio.

    #217348

    ledarc40180
    Participant

    Hi, this is what we did before, we had 2 texts, one for each language… but when I save the french text the UK one disappears, and then I save the UK text the french text disappears??

    #217509

    Hello,

    I have logged into your website and there is still one text block. Please add text blocks for each language then set the languages from the dropdown. Then Clear cache and check back.

    Screenshot for Clarification: https://ibb.co/bRGqXV4

    Regard’s.
    Xtemos Studio.

Viewing 9 posts - 1 through 9 (of 9 total)