Disappointed with Woodmart. i think not for serious business

Dear Woodmart, After trying all the products I feel like I have given up. How do I proceed if this problem keeps recurring?
Nothing works, even clearing the cache does not help.
If we are busy with this task all day, when will I do other things?
i give you one short video kindly watch it and reply me.
thank you

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Hello,

Thank you so much for purchasing our theme and contacting our support center.

Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
– WoodMart core
– WooCommerce
– Elementor/WPBakery Page Builder

Thank you in advance.

I don’t have any other plugins. How much can you guys support me for this? Sorry, this is not possible for a long time. Please don’t mind, Can you please refund me?

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Please send us your admin access so we can check this. If the issue is related to our theme, we will refund the amount.

ok please check

We can’t view your website and get the following error https://gyazo.com/96418d5333d3c83988baac01f7ec64de

Kind Regards

but it is working fine

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Please refund my money. We can’t rely on it, we have to find another CMS or platform to build our website. Hope you don’t mind. We are not saying that your theme is bad. We are just saying that we can’t spend much time working on it.

I kindly request a refund for my purchase. Unfortunately, we’ve realized that we cannot rely on it, and need to explore other CMS or website-building options. Please understand that this decision is not a reflection of the quality of your theme—it’s simply that we are unable to dedicate the necessary time to work through the challenges we’ve encountered.
If we are facing significant difficulties at the outset, we’re concerned that more issues could arise down the line. We hope you understand our position.

please find the attachment for better understanding

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