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Discount box on Checkout not showing
- This topic has 6 replies, 2 voices, and was last updated 1 year ago by
Aizaz Imtiaz Awan.
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November 9, 2024 at 6:13 am #610944
rui.apolinarioParticipantHello. The discount box on the checkout page of my online shop is not showing.
I have disabled all plugins and it didn’t show.
I have changed the theme to storefront and it shows.
I have gone all around the settings and can’t seem to find out what is wrong.
Can you assist please?November 9, 2024 at 10:25 am #610990
Aizaz Imtiaz AwanKeymasterHello,
Can you please share some screenshots for better understanding which discount box is not showing on the checkout page. So I will check and give you a possible solution.
Best Regards
November 9, 2024 at 1:46 pm #611030
rui.apolinarioParticipantIn checkout, no box to insert the discount code…
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You must be logged in to view attached files.November 9, 2024 at 1:48 pm #611032
rui.apolinarioParticipantFor example, in another website I own the option to insert a coupon exists as a text link on the top.
Could it be possible that, because I needed more space at the bottom because it started beneath the menu, I added a checkout layout and it doesn’t, somehow, have the option for that? :/-
This reply was modified 1 year ago by
rui.apolinario.
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This reply was modified 1 year ago by
rui.apolinario.
Attachments:
You must be logged in to view attached files.November 9, 2024 at 3:18 pm #611046
rui.apolinarioParticipantNow I have changed the layout of the checkout, and still the option to add the discount doesn’t show. This option is available in the cart page but not in checkout
Attachments:
You must be logged in to view attached files.November 10, 2024 at 4:22 pm #611121
rui.apolinarioParticipantI found out that a “Checkout top content” needs to be added also.
Thank youNovember 11, 2024 at 11:25 am #611200
Aizaz Imtiaz AwanKeymasterHello,
Navigate to WooCommerce > Settings > General > Enable coupons. Tick the checkbox to Enable the use of coupons.
Best Regards
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This reply was modified 1 year ago by
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