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Discount box on Checkout not showing

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #610944

    rui.apolinario
    Participant

    Hello. The discount box on the checkout page of my online shop is not showing.
    I have disabled all plugins and it didn’t show.
    I have changed the theme to storefront and it shows.
    I have gone all around the settings and can’t seem to find out what is wrong.
    Can you assist please?

    #610990

    Hello,

    Can you please share some screenshots for better understanding which discount box is not showing on the checkout page. So I will check and give you a possible solution.

    Best Regards

    #611030

    rui.apolinario
    Participant

    In checkout, no box to insert the discount code…

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    #611032

    rui.apolinario
    Participant

    For example, in another website I own the option to insert a coupon exists as a text link on the top.
    Could it be possible that, because I needed more space at the bottom because it started beneath the menu, I added a checkout layout and it doesn’t, somehow, have the option for that? :/

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    #611046

    rui.apolinario
    Participant

    Now I have changed the layout of the checkout, and still the option to add the discount doesn’t show. This option is available in the cart page but not in checkout

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    #611121

    rui.apolinario
    Participant

    I found out that a “Checkout top content” needs to be added also.
    Thank you

    #611200

    Hello,

    Navigate to WooCommerce > Settings > General > Enable coupons. Tick the checkbox to Enable the use of coupons.

    Best Regards

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Viewing 7 posts - 1 through 7 (of 7 total)