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Discount price problem
- This topic has 9 replies, 2 voices, and was last updated 1 year, 11 months ago by Elise Noromit.
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AuthorPosts
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December 28, 2022 at 11:32 pm #431887
matthewhetfieldParticipantHi When i enter price and discount price home page is down
can you help me?
Attachments:
You must be logged in to view attached files.December 28, 2022 at 11:40 pm #431892
matthewhetfieldParticipantwhen i apply price page not install full
Attachments:
You must be logged in to view attached files.December 29, 2022 at 6:05 am #431934
Elise NoromitMemberHello,
Please deactivate all the plugins except these ones:
Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVGIf the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.
Best Regards
December 29, 2022 at 9:32 am #431951
matthewhetfieldParticipantI clone this page and i test it
I think this problem is elementor
and I try to use Frequently Bought Together but not running- This reply was modified 1 year, 11 months ago by matthewhetfield.
December 29, 2022 at 7:41 pm #432127
matthewhetfieldParticipantit still same do you have solution?
December 30, 2022 at 1:26 am #432167
Elise NoromitMemberHello,
Unfortunately, the access is denied. Please check.
Please, confirm the permission for plugins deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.
Best Regards
December 30, 2022 at 9:11 am #432210
matthewhetfieldParticipantyou can try again.
we opened your country code.
we are confirm the permission for plugins deactivation, and switching to the parent theme.January 2, 2023 at 12:14 am #432512
matthewhetfieldParticipantWe are Waiting help. can you help us
January 2, 2023 at 8:06 am #432553
Elise NoromitMemberHello,
Sorry for the delay. I have submitted the case to our developers we will get back to you asap.
If you have any questions please feel free to contact us.
Best Regards
January 4, 2023 at 1:58 am #432934
Elise NoromitMemberHello,
Thank you for your patience.
You translated the label which shows the sales incorrectly: https://monosnap.com/file/eysTaRHmA4eM5kFriI1Fi86gp0P8ZF
You need to add
%d%%
to the translation.If you have any questions please feel free to contact us.
Best Regards
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