Discounted products are not shown
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Hi,
I am having problems with discounted products. For some reason the product that no longer has a sale price is displayed in the widget of “Sale products”.
I mean the product widget is showing a product that has no sale price when in fact it should only show products that have a sale price.
On the other hand, there are products that have a sale price but it does not show them there.
I share screenshots.
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Hello,
I would like to request temporary admin access to look better at the settings there.
Thank you in advance.
Kind Regards
Hello,
I share with you administrator access in the private content so you can see the configuration.
Hello,
Try to update the Elementor and WooCommerce, then check how it works. If the issue persists, may I check how it works on the default theme using the default element from Elementor?
Looking forward to hearing back from you!
Kind Regards
I have already updated everything and the problem persists.
Hello,
Okay, understood, may I enable the default theme and check how it works in the default product element from Elementor in which the same data sorting is enabled? https://take.ms/mdeJG
Kind Regards
I understand your answer, but the theme is already configured I can’t delete all the configuration. The only thing you can clean is the custom JS code.
Hello,
Is it possible to clone your website and move it to the staging platform so I can investigate the issue on the staging site? Because the issue could be in WooCommerce itself, so such an investigation will help better understand from where the issue comes.
Here is an article on how to clone the website and move to the staging platform – https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/
Kind Regards
Hello,
I have already uploaded the website to a test version.
I leave the accesses in private reply
Hello,
Sorry for the delay.
The same happens when using the default Elementor element and default 2025 theme – https://take.ms/euVUt, https://take.ms/ziJEV so this is something related to the WooCommerce itself. I suggest you contact the WooCommerce support team for further solutions.
Let me know the result.
Kind Regards
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