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Display bugs after Woodmart update

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  • #667382

    lovehounleba
    Participant

    Hello ! I hope you are well.

    I had created my ecommerce store with Woodmart version 7.3.1 .

    And everything displayed very well. But recently, I upgraded Woodmart to version 8.2.2 . And I’m having display bugs on the pages I took directly from Woodmart’s prebuilt templates (the Shopping Cart page, and the Payment page).

    I don’t know why this is happening.

    I’ll show you how the pages looked before with woodmart version 7.3.1. And how they look now after upgrading to version 8.2.2 (and it’s naughty).

    I had installed the prebuilt website: Alternative Energy (https://woodmart.xtemos.com/demo-alternative-energy/demo/alternative-energy/) , and I think my store pages like: Shopping cart, Payment, single page took its design (because I didn’t design these pages directly with elementor), and it’s really what I want, it’s pretty.

    For the other pages of my site, I designed with Elemento Pro, like the company pages and others. But the shop-specific pages I took from : Alternative Energy.

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    #667387

    lovehounleba
    Participant

    Here are links:

    #667425

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site, and then check the issue. I am sure your issue will be solved. Then activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists, then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I can check and give you a possible solution.

    Best Regards,

    #667434

    lovehounleba
    Participant

    Hello,

    Thank you for your feedback.

    #667546

    Hello,

    You are using WooCommerce Blocks for cart and checkout. You need to replace them with classic shortcodes [woocommerce_cart] and [woocommerce_checkout] to make it work. You can do this in Dashboard > Pages: https://monosnap.com/file/1w4cNFONQGcQdONbFxHTeZ1iXYPEs3

    If you want to use Gutenberg blocks, navigate to Theme Settings > Performance > enable “Disable default Gutenberg blocks styles”

    Best Regards,

    #667559

    lovehounleba
    Participant

    Thank you very much.
    Problem solved at 10/10.

    Apart from that, I have another problem. And it’s on the Single Product page. On the Single Product page, the short descriptions display very well at the top. But the long descriptions don’t display at the bottom when it’s on Tabs. But when it’s accordion style, they display fine. The same goes for the reviews section.

    Basically, when it’s on Tabs, I just see Description and Reviews, but nothing displays there. But when it’s in Accordion, they display just fine. Whereas I prefer them in Tabs.
    I enclose the two captures in PJ:

    Sincerely

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    #667708

    Hello,

    Please confirm the permission for plugin deactivation and switching to the parent/default theme for testing.

    Looking forward to collaborating with you!

    Best Regards,

    #667717

    lovehounleba
    Participant

    Hello,

    Of course you can disable plugins if and only if my configurations won’t reset.

    If you’re sure my configurations will come back when we reactivate them, then you’re good to go.

    Thank you very much.

    #667848

    Hello,

    Your issue has been resolved. I have deactivated some of the plugins on your site and the tabs are working fine, please check back your site and reactivate the plugin one by one to check which one caused the issue.

    See screenshot for clarification: https://ibb.co/TBghCKYC

    Best Regards,

    #668002

    lovehounleba
    Participant

    Thank you very much, problem solved!

    Kind regards!

    #668090

    Hello,

    You’re very welcome! If you need anything else, feel free to reach out!

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards,

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