Display is messed up for a new installation
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Hello,
I was just installing the Woodmart theme, choosing Elementor as my preferred editor and what I get is a messed up display in my Homepage and other pages as well.
Could you kindly advise on what is wrong?
Thanks,
Erez
Hello,
Thank you very much for choosing our theme and for contacting us.
Have you switched to the Elementor on an existing site? If so, please restore your site from backup.
If you have installed the theme on a new WP installation, make sure you have installed and activated all the necessary plugins (excepting WP Bakery page builder) in Appearance > Install plugins.
If you have done and have a problem, please provide site admin access as well as FTP to the private area.
Best Regards
Hi,
It took me some time to create a user for you.
I have made a new installation, I installed and activated all required plugins (except WP Bakery page builder).
Please help.
Thanks,
Erez
Hello,
Please reinstall all and provide us with the net WordPress installation and tell which demo you want to upload. We shall install it.
Best Regards
Why do I need to reinstall everything all over?
I would like to understand what’s wrong..!?
Hello,
We need to investigate and find the reason of the problem that is why we need a net WordPress installation. Please reinstall all and provide us with the net WordPress installation and tell which demo you want to upload.
Best Regards
Ok, I have deleted wordpress and reinstalled it all over again.
Can you please install your theme?
Thanks,
Erez
Hello,
I have installed the theme and uploaded the base demo. Please advise what demo you would like to upload, we shall upload and check.
Best Regards
Great, I will pick a demo and will let you know soon.
Can you explain what did you do differently?
Hello,
I have installed the recent version with all the updated plugins following the instructions. IF you have any problems with the demo, please contact.
Best Regards
.
