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Display issue with the homepage on Safari browser

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  • #611253

    raffa_rug
    Participant

    The homepage display is incorrect on Safari, while it looks correct on Chrome. The blocks with the two full-screen images appear completely different from how they should.

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    #611319

    Luke Nielsen
    Keymaster

    Hello,

    On my side, it has the same appearance as in the Chrome, video – https://dropmefiles.com.ua/en/9f5QmT

    Clarify which version of Safari you use.

    Kind Regards

    #611389

    raffa_rug
    Participant

    It should look like this. Why doesn’t it display correctly?

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    #611546

    Luke Nielsen
    Keymaster

    Hello,

    May I disable 3rd party plugins for testing?

    Looking forward to collaborating with you!

    Kind Regards

    #611560

    raffa_rug
    Participant

    Sure, I also tried yesterday but without any results. I just ask that you don’t deactivate WooCommerce

    #611924

    Luke Nielsen
    Keymaster

    Hello,

    I apologize for the delay.

    In the video, I can see that you have lower dimensions for the screen so if I set the same dimension as on your side it looks the same – https://take.ms/i47GH

    Please send me a video of how it looks in Safari from your side and clarify which version of Safari you use.

    Thank you for your time and patience.

    Kind Regards

    #611931

    raffa_rug
    Participant

    my safari version is: 18.0.1 (20619.1.26.31.7)

    And this is how I see on safari

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    #611965

    Luke Nielsen
    Keymaster

    Hello,

    The issue is not related to Safari, the same happens in Chrome – https://take.ms/IedHR, and the reason why it has such an appearance is that the first image is smaller then second – https://prnt.sc/rg2mYHU0wAlO , https://prnt.sc/5YUeAtozik0K . The same in the Elementor itself – https://prnt.sc/nnHESoCin-iE

    So upload the first image with the same sizes as your second one – https://prnt.sc/DRXTx2uoIQt-, clear the cache and check how it works.

    Kind Regards

    • This reply was modified 1 month, 1 week ago by Luke Nielsen.
Viewing 8 posts - 1 through 8 (of 8 total)