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display problem

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  • #495175

    h.ma
    Participant

    1. How to set inkl. MwSt. not to be displayed in the product column?
    2. Why are the product column displays incorrect in the mobile version? The small pictures are on the left and not centered, and the filter icons are in the wrong position. Is there something wrong in the settings?

    Looking forward to your reply. Thank you!

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    #495231

    Luke Nielsen
    Keymaster

    Hello,

    Thank you for reaching out to us!

    In this case, is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?

    Kind Regards

    #495511

    h.ma
    Participant

    Hello, yes, no problem, do you need a password and login name?

    #495544

    Luke Nielsen
    Keymaster

    Hello,

    1. Yep, please add the access to the private area.

    2. After we looked into the situation we found that the issue is in the Elementor version, so you need to downgrade to 3.15.2, then regenerate CSS in the settings of the Elementor (Elementor -> Tools) and recheck the issue.

    In the meantime, feel free to ask me any questions you may have.

    Kind Regards

    #495833

    h.ma
    Participant

    I cannot downgrade it; when will you upgrade the theme to resolve this issue?

    #495883

    Luke Nielsen
    Keymaster

    Hello,

    That issue is related directly to the Elementor. So contact their support team for further solutions.

    https://elementor.com/help/rolling-back-to-a-previous-version-of-elementor/

    Don’t hesitate to let me know if you need any further help or any other info.

    Kind Regards

    #496497

    h.ma
    Participant

    Hello,
    The version has been dropped to 3.152, but the problems are still the same. Didn’t solve the problem

    #496873

    Luke Nielsen
    Keymaster

    Hello,

    Did you regenerate CSS in the settings of the Elementor (Elementor -> Tools) and clear all cache (site/browser/server)?

    I await your response.

    Kind Regards

    #497423

    h.ma
    Participant

    Now it shows in the background, when can you update it?

    Elementor
    Compatibility Alert – Some of the plugins you are using have not been tested with the latest version of Elementor (3.16.3). To avoid problems, make sure they are all up to date and compatible before updating Elementor.

    #497619

    Luke Nielsen
    Keymaster

    Hello,

    Please navigate to WoodMart -> Patcher and apply the 497036 patch for sorting out that issue in the Elementor 3.16.3

    In the meantime, feel free to ask me any questions you may have.

    Kind Regards

    #497889

    h.ma
    Participant

    There is something wrong with the shopping cart display. Can it be changed back to its original appearance?

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    #497907

    Luke Nielsen
    Keymaster

    Hello,

    Seems that right now the mini cart comes from Elementor so in order to disable it, navigate to Elementor -> Settings -> Integrations and set the “Disable” value: https://take.ms/Ra7Cv

    Let me know if you have any questions, I’d be happy to answer them.

    Kind Regards

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Viewing 12 posts - 1 through 12 (of 12 total)