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Display problem

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #644311

    accounts-1767
    Participant

    Hi,

    Why is there a black dot above the yellow highlight in the image bellow. This problem only persists on mobile and not on desktop. Could you please help me in order to remove it?

    Thank you,

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    #644432

    Serg Sokhatskyi
    Keymaster
    Xtemos team

    Hi,

    The dot you see is actually the carousel navigation arrows. They appear this way because you have set their size to 0px in theme settings options (https://monosnap.com/file/zIy7s1Oh5yzKr1nalMePoQYUnZNHTE). To make the arrows visible and prevent them from looking like a dot, set a different size.

    Additionally, our theme does not have an option to globally hide carousel arrows on mobile for the entire site. The arrow size option is also not intended to fully serve this purpose.

    If you want to hide the arrows on mobile devices, please let us know, and we will provide you with a custom CSS solution.

    Kind Regards

    #644557

    accounts-1767
    Participant

    Hi,

    I would like to hide them.

    Thank you

    #644559

    Serg Sokhatskyi
    Keymaster
    Xtemos team

    To fix this, try to add the following code snippet to the Global Custom CSS area in Theme Settings.

    @media (max-width: 1024px) {
        
        .wd-nav-arrows {
            display: none;
        }
    }

    Kind Regards

    #644648

    accounts-1767
    Participant

    Hi,

    Thank you for your time and help, i added the code but the problem still persists. You can acces my site if you want and make the necessary modifications yourself.

    Kind regards,

    #644683

    Serg Sokhatskyi
    Keymaster
    Xtemos team

    We checked your site and confirmed that the custom code is working correctly. On mobile devices, the arrows are hidden — video proof attached (https://monosnap.com/file/95AQmNtVe6ntcWJS7pSzxYOUyGr3uj).

    We also tested the site on a real mobile device, and the arrows are not visible there either (screenshot https://monosnap.com/file/6eRIrzGpCsurCRXMqNNbxX87kVj2Oq). If you still see them on your end, please try clearing the cache on your mobile device or accessing the site in an incognito tab.

    Kind Regards

    #644846

    accounts-1767
    Participant

    Thank you a lot

    #644847

    Serg Sokhatskyi
    Keymaster
    Xtemos team

    You are welcome!

Viewing 8 posts - 1 through 8 (of 8 total)