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Display problems
- This topic has 7 replies, 2 voices, and was last updated 4 years, 2 months ago by Aizaz Imtiaz Awan.
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AuthorPosts
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October 5, 2020 at 9:41 am #230948
max06accessoParticipantHello,
We currently have two display problems.
1. When scrolling quickly to the top of the page, the logo and the header menu items do not fit smoothly. The content goes higher than its default location and then resets in half a second. Please do a test (Mobile and PC).
2. We had to remove the option (add to pinned cart) on the product pages because the bar does not display the right product. It displays products at random.
Can you provide a solution?
Thanks in advance
Kind Regards
October 5, 2020 at 11:07 am #230969
Aizaz Imtiaz AwanKeymasterHello,
1) I tried to visit your website but was unable to visit the website displayed a 403 forbidden error. Please make sure to provide a working link to visit the website to check it myself and help you out accordingly.
2) Please provide me with relevant screenshots of what you want to remove to check it myself and help you out accordingly.
Best Regards.
October 5, 2020 at 4:49 pm #231066
max06accessoParticipantHello, sorry for the late response!
October 6, 2020 at 6:25 am #231129
Aizaz Imtiaz AwanKeymasterHello,
We are glad that you managed to fix one of your issues yourself.
And for the header, I have visited your website and the header is displayed absolutely fine on my end.
I have added a video in the private content area of the header working fine on my end.
UNDER PRIVATE CONTENT AREA
Regard’s.
Xtemos Studio.October 7, 2020 at 1:21 pm #231539
max06accessoParticipantHello, thanks for taking the time to check
UNDER PRIVATE CONTENT AREA
October 8, 2020 at 6:22 am #231655
Aizaz Imtiaz AwanKeymasterHello,
I have watched the video you attached and revisited your website and the header is working absolutely fine on my end. Please try after clearing the browser cache or you can try changing your browser.
And for the product page layout. The products are displayed of different sizes because of the elements that are added to them.
This means that one product has the swatches, one has the reviews, etc. Therefore to align them you need to make sure that you have added all the elements to all the products. And there is no other option in theme settings for that.
Regard’s.
Xtemos Studio.October 8, 2020 at 6:34 am #231656
max06accessoParticipantOk, I get it
You can close the discussion
Thanks and have a nice day
Regards
October 8, 2020 at 7:08 am #231666
Aizaz Imtiaz AwanKeymasterMost Welcome!!!.
I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.
We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.
Thanks for contacting us.
Have a great day.Topic Closed.
Best Regards. -
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