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Display Stars Rating
- This topic has 11 replies, 2 voices, and was last updated 3 years ago by Elise Noromit.
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AuthorPosts
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November 8, 2021 at 2:28 pm #330284
QuentinParticipantHello,
Why stars rating are not display on my website please ?
Thanks !
Have a nice day !
QuentinNovember 8, 2021 at 7:13 pm #330325
Elise NoromitMemberHello,
Have you enabled the stars rate in the Woodocommerce > Settings? Do your products have the rates?
Best Regards
November 8, 2021 at 8:01 pm #330330
QuentinParticipantHello,
Sorry but i don’t use use woocommerce because i don’t sell products. It’s for a testimonials rates, this is possible ?
Have a nice day !
QuentinNovember 9, 2021 at 1:17 am #330369
Elise NoromitMemberHello,
Please, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.
In addition, please provide the page URL with the tesitmonials.
Best Regards
November 9, 2021 at 7:51 am #330401
QuentinParticipantHello,
Find me admin access on private content
November 9, 2021 at 5:16 pm #330556
Elise NoromitMemberHello,
You need t change the view mode to show the stars, please check the screen: https://gyazo.com/5ad7bca7a8ab64b6faf8ed189738e5ff
Best Regards
November 9, 2021 at 6:50 pm #330573
QuentinParticipantHello,
I change the view mode but it doesn’t work, can you help me please and check on the website ?
Thanks
November 9, 2021 at 11:58 pm #330619
Elise NoromitMemberHello,
Please deactivate all the plugins except these ones:
Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVGSwitch to the parent theme.
If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
Best Regards
November 10, 2021 at 7:51 am #330658
QuentinParticipantHello,
It’s work when woocommerce is activated.
But i don’t need woocommerce on my website…
Do you have an other solution ?Thanks
November 10, 2021 at 12:59 pm #330775
Elise NoromitMemberHello,
Please add this code to the Theme Settings > Custom CSS > Global:
.star-rating { position: relative; display: inline-block; vertical-align: middle; white-space: nowrap; letter-spacing: 2px; font-weight: 400; color: #EABE12; font-family: "woodmart-font"; } .star-rating:before { content: "\f149" "\f149" "\f149" "\f149" "\f149"; color: #C9C9C9; } .star-rating span { position: absolute; top: 0; bottom: 0; left: 0; overflow: hidden; width: 100%; text-indent: 99999px; } .star-rating span:before { content: "\f148" "\f148" "\f148" "\f148" "\f148"; position: absolute; top: 0; left: 0; text-indent: 0; } [class*="color-scheme-light"] .star-rating:before { color: rgba(255, 255, 255, 0.6); }
We shall fix this in version 6.3.
Best Regards
November 10, 2021 at 1:24 pm #330803
QuentinParticipantPerfect, thank you !
November 11, 2021 at 12:30 am #330942
Elise NoromitMemberYou are welcome! We are here to help.
Wish you a wonderful day!
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