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Does not close the menu in responsive

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #495440

    e.saquicela
    Participant

    When I open the menu on my mobile it doesn’t allow me to close it when I tap, please help with this

    #495454

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #495488

    e.saquicela
    Participant

    Hello, deactivating the plugins did not work, below I share the credentials:

    #495489

    e.saquicela
    Participant

    Hello, deactivating the plugins did not work

    #495657

    Hello,

    You have changed the footer file in the child theme: https://monosnap.com/file/Vjg339CAKXt1QVz18XAtmAv2O2joMw

    Please take the initial file from the parent theme and replace it.

    If you have any questions please feel free to contact us.

    Best Regards

    #495704

    e.saquicela
    Participant

    Thanks so much, it worked

    #495806

    You are welcome!

    Wish you a wonderful day!

Viewing 7 posts - 1 through 7 (of 7 total)

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