Home Forums WoodMart support forum does not redirect to checkout correctly

does not redirect to checkout correctly

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  • #515420

    caue.lacerda
    Participant

    I use the “CartPanda” checkout in my woodmart theme and even after correctly integrating the REST API, webhooks and DNS I am having problems. I use other themes like kapee and electro and both work normally, after clicking on “buy” I can be redirected to the subdomain “pagamento.mysite.com”, but in woodmart it doesn’t redirect and it always goes to the standard checkout “mysite.com/checkout “Does anyone know how I can solve this problem?
    I already installed a clean theme without any additional plugins and the error persists

    #515511

    Hello,

    Please check how it works with the default WordPress theme and Woocommerce Storefront theme just to check whether the issue is with our theme or not. Also, please check the site with our theme but only with the theme default plugins activate, and deactivate all the 3rd party plugins from the site.

    If it works fine with the default WordPress theme then provide the admin panel login details of the website to check it myself and help you out accordingly.

    Best Regards

    #517787

    caue.lacerda
    Participant

    Only in the woodmart theme do I have this problem. Other themes work correctly.
    Does not redirect to checkout subdomain.

    #517862

    Hello,

    Can you please share the WP admin login details of your site so I will check and give you a possible solution?

    Best Regards.

Viewing 4 posts - 1 through 4 (of 4 total)